Lexus IS saloon | Carbuyer

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This is the second IS I have had and it is one of the best cars around for reliability and quality. I cannot understand why people talk about diesel cars as being better for fuel consumption, this petrol hybrid can match their average mpg and does not have the deadly gases that the diesel produce. it has never let me down is smooth to drive a very relaxing car on long journeys and the quality of build is second to none.

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Bought a three-year-old 220d with only 24K on the clock. That was mistake one. Never buy a low-mileage modern diesel, they are not made for short commutes! Egr clogged up. Egr cooler clogged up. Eventually got them replaced after many arguments with Lexus Birmingham. The car is now running like it should but it has taken 18 months to get it like that. Does about 30mpg in Town and 47mpg on a good run. I average 42mpg but most of my miles are on the motorway. The 6th gear is too tall and you have to be doing 80mph plus to use it. I like the car but the problems I've had have put me off Lexus for life . It's a nice car when running right . Don't believe the 50+ MPG figures Lexus quote, you won't get near.

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Excellent

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good reliable car hasn't given me any problems so far

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I have had the car nearly 3 years. Nothing has gone wrong.

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Small judder from the clutch when crawling through traffic. This was rectified under the extended warranty by the main dealer.

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Its boring because it never breaks down, ever

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Never let me down

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So far not a thing has gone wrong

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Both Front Shocks Failed

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Never had anything go wrong - touch wood.

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never let me down

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Totally reliable.

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I have never had a reliability issue. I use the car every day of the year

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2 front discs rear half of exhaust and minor electonic problem

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Not bad on petrol starts 1st time holds the road well , and very comfatable with quite a few mod cons.

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Nothing gone wrong in 2 years

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Never have a problem with any aspect of the car,always starts first time,2 MOT's passed with flying colours,best car I have ever owned and I have had many over 45 years.

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Excellent Car. Very reliable. Pretty fast. Bluetooth and radio system is top class. Navigation System is a little tricky to use but works well. Boot space is a little compromised due to the battery system so this car may not suit families with small kids. Neither drivers seat or passenger seat have lumbar support which is the only reason I sold the car. I had small issue with the tyre pressure sensor constantly reading low.

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Quiet, refined at high speeds and very comfortable. CVT gearbox not liked by journalists but super smooth in real world driving in town, dual carriageways or motorways so adds to relaxing drive. Fuel consumption good at 44mpg, drops if you drive hard but is to be expected. Had a GS 450h previously which went like a rocket but small boot due to battery placement, so 300h boot is much better and practical for a family of 4. Bought 1 year old from main dealer, superb condition and saved £10k. Colleagues comment on good looks of the car and different from the competition- no worries with either Lexus to date.

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Hasn't missed a beat.

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No problems so far.

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I have not had the car long but I am so far really satisfied with it and am still getting used to its driving style

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Runs faultlessly

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NEVER LET ME DOWN

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ONLY had NEW FRONT Brake Calipers and a new Battery

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Apart from normal servicing, it has required only a front brake caliper replacing in the past 2.25 years.

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No major problems.

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Nothing ever goes wrong.

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Excellent, never given me any grief

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never broken down

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Has not started on occasssions, lacked power due to turbo problems

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Perfect, so far...

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Never let me down

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RECENTLY HAD FIRST FAULT IN 5 YEARS WHEN OXYGEN SENSOR HEATER CIRCUIT FAILED.

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never breaks down

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100% reliable never question its fitness for duty

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Greate car, good engine and automatic gearbox. I would recommend this car as I have used this car for over four years. Very comfortable, seats are just amazing. Also i will always remember nice v6 sound engine.

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Bought this car to replace my Lexus diesel as my annual mileage had reduced dramatically plus a big factor was 'reliabilty'. Cannot fault the car regarding ride, fuel economy although the satnav is clearly not the best around etc., etc.. My biggest beef is that it has developed a fault where the car won't start so much so, I've had to call upon Lexus Assistance twice in 3 weeks for help. The primary battery is not holding its charge and although the local dealer has checked it out, they state there is nothing wrong. Something is clearly amiss but there appears to be a reluctance to determine what the cause of the fault is and a suitable remedy. Has anyone else experienced this type of fault and/or lack of assistance? On this current situation, I would not wish to recommend this car but clearly, if Lexus carried out a full fault-finding procedure to identify the cause of the primary battery and a remedy then I would recommend this car.

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This is my second Lexus. Previously had 2.2d for 8 years. I buy Lexus for reliability and comfort. The majority of my journeys are over 3hrs. I get out the car as relaxed as when I got in, the drive is exceptionally comfortable. The dealership is so professional in the way they handle everything from purchase to servicing nothing is a problem. Agreed you may pay a bit more for the Lexus but worth every penny. Would not consider driving anything else.

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Not broken down, feels secure and safe

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FANTASTIC

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First class - the car has never let me down

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It is faultless despite being 4 years old.

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Hasn't let me down in 95000 miles...

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No problems. Replaced tyres. Serviced according to manual every year. Calliper on rear brake needed replacement . No charge to me.

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Not a single problem.

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Spot on. Nothing has gone wrong in the 2 years that I have owned it.

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NO PROBLEMS AT ALL

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Probably the best car I have owned. Unlike the Jaguar XF I had before this is impeccably reliable and so far has only required routine servicing. The Jaguar required numerous trips to the dealers for various electric faults. Lexus dealers treat their customers with respect (unlike others) and the service is impeccable.

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This ISF is my third Lexus, having previously owned an IS220D and and IS250. I admit that my car is the one major indulgence in my life! The drive is superbly smooth with an 8 speed auto. Took it up to 155 mph on the autobahn in Germany without any problem at all and the engine clearly had plenty left to give. The acceleration is great, hitting 60 mph in under 5 seconds. The sound system is brilliant - Lexus have an agreement with Mark Levinson and it's very very good. My one major complaint is the sat nav. It's simply not good enough. I wish Lexus would from an alliance with TomTom (in the same way that they have with Mark Levinson). I run it with a hydrogen cell which has boosted the fuel economy and reduced my emmisions to zero. Driving this car is a lot of fun and I'll keep it for a couple more years before moving to a 4x4 to accomadate the dogs and country roads.

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Very dependable .... never a problem in 4+ years

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its never let me down

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So far the most reliable car that I have owned

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in 2 and a half years only faults have been a small door trim rattle and a sticky rear brake calliper, both fixed at once by dealer

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no problems except the battery

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No problems at all mechanically

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Annual Service - No intervening Problems

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Prior to purchasing my IS250, I was becoming disillusioned with driving in the UK. As we all know, UK roads are not in very good shape (as of 2017). Venture away from the motorways and other major roads, and it's a very sorry state of affairs: potholes, drain covers that have sunk below the road surface, poor repairs by cowboy contractors, and road surfaces that are generally unfit for purpose! I was sick and tired of literally being thrown about in my small european car ... change was needed! Enter the Lexus ... After approximately one year of ownership, I can safely say that this car, whilst imperfect, is head-and-shoulders above my previous cars. The cabin feels special (albeit bland), and you are insulated from much of the road and engine noise. The performance of the IS250 is good for a heavy car (see the performance section for more info). The auto is brilliant for stop-start traffic and when you have had a hard day at work! Build quality - solid. I have yet to find any areas of poor build quality. The bodywork is rust-free after 12 years(!), and the electrics WORK. The interior is slightly bland, but well assembled. The leather seats are good (I have experienced more supportive seats, but never mind). Uneven tyre wear - the inner edges wear somewhat faster than I would like - maybe the previous owner did some off-roading? ;-). This isn't the fault of Lexus. Headlights - the dipped beam isn't very powerful - way behind modern cars. I will have to look at replacing the bulbs. Don't skimp on tyres - the previous owner fitted the cheapest pieces of rubber he could find, and the result was terrifying in the wet - oversteer at running pace ... I kid you not. Fit good quality rear tyres ... no exceptions.

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Having driven and owned BMW 3 Series for 2 decades, this was a true eye opener. Better build,interior,facia,the works. Despite the CB review, I thoroughly enjoy driving t and do pointless joyrides for the fun. Driving in Sports mode gives you a better experience than a BMW. The acceleration, and sheer grip and control are superior. I drive down motorways to experience the true pleasure of Sports mode. For town driving the Eco mode makes you feel you're floating on air,incredibly quiet, simply purrs and gently moves along with a considerable air of complete satisfaction, as opposed to the brash ,noisy roars emanating from Bm's,and Audi boy racers around you. It's an intelligent driver's car, not for a noisy loutish type. Driving fast is accomplished with consumate ease in Sports mode.

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Great car, cheap tax, didn't buy for fuel economy. I previously owned Mercedes C-Class Coupe and pleased I swapped it in. Cannot comment on reliability or customer service yet but dealership was spot when buying. Looks good drives great!

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I wouldn't recommend this car because I want to feel exclusive driving mine. I've only noticed four on the road in the three months of owner ship. I wouldn't buy a jacket that everyone else wears even if it is the best. Lexus have done a great job of being different and exclusive. I didn't want to be sitting in a car that sounds like a taxi. I am so relaxed and calm when the hybrid system glides into motion rather than shiver into life and rattles off into the distance. I wouldn't want to race a comfortable four door saloon car around unless you want to make your family sick and lose your licence. I race a two seater sports car on a track day when I want fun without traffic or speed cameras. Car journalist's opinions are writing to impress. I have noticed that when journalist gives a good rating on a car it gets a not so good rating from the owners and vice versa. Journalist put driving dynamics as their highest priority because of their short time in testing the car. But the Lexus brand is always the most refined, quiet, most kit and satisfying to own. Then journalist consider these as less important. Most people cannot tell the difference how well a car drives on real world roads. But anyone would know how comfortable a car is in the real world. I tested a brand new IS but brought a 12 month old car and it is just like new with £10k off the new price. Not a single squeak or rattle. Most people don't seem to like the mouse type joystick to control the media system but I love it because when you get use to it, is quick jumping to different commands. The rotary system on other cars seems primitive and for less skilled users. Again Journalist don't have long enough time to develop the skill to operate a system so they say it is awkward. I have the top of the range so it has all the kit you need to look after and pamper you. I know a lot of modern cars have similar kit but I feel assured that the Lexus won't let me down as my previous car, a Lexus, has never let me down in my 6 years of ownership. Didn't even need to change a light bulb. This is a rare and special car and I like it this way. Let the others follow the crowd.

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Probably the most complete car i have ever owned. Managed to clock 0-100km/h in 7.5s (manufacturer's claim of 8.1s), which is impressive. Rides on massive 18 inch rims but the ride quality is amazing. its perfect for my usage . Only thing bad is that fuel economy can be average only.

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