Skip advert
Advertisement
In-depth reviews

Mercedes CLA - Interior & comfort

The Mercedes CLA interior feels modern and connected, but removing physical controls was a backward step

Carbuyer Rating

3.8 out of 5

Owners Rating
Be the first to review
Interior & comfort Rating

4.5 out of 5

​Mercedes' latest interiors are setting the standards in almost every class, and the CLA certainly boasts an impressive cabin. Digital displays and a slick operating system mean interacting with the CLA feels more like using a smartphone than anything, except perhaps a Tesla. As we’ll explain below, we think this has perhaps been taken a step too far with the latest facelift.

Advertisement - Article continues below

It's convincingly upmarket too, with lots of plush materials and design flourishes like Mercedes' trademark turbine-style air vents that operate with a satisfying action. On the move, the CLA can jiggle slightly over bumps – particularly with large alloy wheels fitted – but it settles to a relaxed cruise on the motorway, where its slippery shape also helps keep wind noise at bay.

Mercedes CLA dashboard

While a plethora of new models are making the switch to digital instruments, no manufacturer has embraced the move as fully as Mercedes. Entirely ditching the traditional instrument binnacle and replacing it with a swathe of glass screens has given models like the CLA a contemporary look that rivals have swarmed to follow.

Infotainment is provided by a crystal clear 10.25-inch touchscreen, while another 10.25-inch display acts as a set of digital dials. However, we think the decision to remove the Comand controller from between the front seats is a negative one. Without it, you’ll need to reach forward to prod the touchscreen (which doesn’t always register every tap) or rely on voice commands. There’s also a new set of touch-sensitive steering wheel controls, but we found these tricky to use, and they can be activated accidentally as you manoeuvre the car.

Equipment

Sport Executive trim is the lowest spec in the Mercedes CLA range, although this is only available with the 200 engine, making it slightly more expensive than the cheapest AMG-Line model with the less-powerful 180 engine. AMG-Line trim comes in three different specifications: Executive, Premium and Premium Plus.

AMG Line Executive adds items like keyless go, 64-colour ambient lighting, sports seats and a sports steering wheel, along with wireless charging for compatible devices. Premium gets 19-inch alloy wheels, augmented reality navigation, an improved stereo and Artico upholstery, while Premium Plus boosts the luxury feel with a panoramic sunroof, leather upholstery, memory seats, adaptive LED headlights and a 360-degree parking view.

Options

There aren’t as many options as you might expect from Mercedes, but special paint finishes range from £600 to just over £1,800, while a £1,500 Driving Assistance Package adds a host of tech to make it safer to drive, from blind-spot warnings to steering assistance that helps keep the car in its lane or change lanes when the indicators are activated.

Skip advert
Advertisement

Andy is Carbuyer's managing editor, with more than a decade of experience helping consumers find their perfect car. He has an MA in automotive journalism and has tested hundreds of vehicles.

Skip advert
Advertisement

Most Popular

New DS No8: class-leading range for premium EV
DS No8 front quarter
News
12 Dec 2024

New DS No8: class-leading range for premium EV

How long do electric car batteries last?
EV battery
Tips and advice
4 Dec 2024

How long do electric car batteries last?

New Mercedes CLA: full details and first ride in Merc’s next-gen EV
Mercedes CLA prototype front quarter static
News
13 Dec 2024

New Mercedes CLA: full details and first ride in Merc’s next-gen EV

Tips & advice

View All
Car dashboard warning lights: what does each symbol mean?
Car dashboard symbols and meanings
Tips and advice
21 Oct 2024

Car dashboard warning lights: what does each symbol mean?

Electric car charging stations: public networks, charger types, apps and maps
Charging station
Tips and advice
23 Jul 2024

Electric car charging stations: public networks, charger types, apps and maps

PCP vs HP – which type of car finance is right for you?
PCP vs HP
Tips and advice
17 May 2022

PCP vs HP – which type of car finance is right for you?

Average speed cameras: how do they work?
Average speed cameras: how do they work?
Tips and advice
21 Mar 2024

Average speed cameras: how do they work?

Best cars

View All
Top 10 best car interiors
Peugeot 208 hatchback
Best cars
25 Jun 2021

Top 10 best car interiors

Top 10 best electric cars 2024
Best electric cars
Best cars
16 May 2024

Top 10 best electric cars 2024

Top 10 best cheap-to-run cars 2024
The best cheap-to-run cars 2023
Best cars
2 Jan 2024

Top 10 best cheap-to-run cars 2024

The UK's top 10 fastest hot hatchbacks 2024
Fastest hot hatchbacks hero
Best cars
2 Jan 2024

The UK's top 10 fastest hot hatchbacks 2024