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Mercedes C-Class Cabriolet - Reliability & safety

The Mercedes C-Class Cabriolet should be one of the safest convertibles on the road

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Owners Rating

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Reliability & safety Rating

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Mercedes C-Class Cabriolet reliability

The Mercedes C-Class was rated average for reliability in our 2018 Driver Power owner satisfaction survey of cars currently on sale in the UK. Of the owners who responded, 18.1% reported experiencing a problem with their car at least once, with the electrics and brakes the most common culprit. It finished 27th overall, out of 75 cars in the survey.

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Owners were least impressed by their car's running costs, while ride and handling weren't singled out for any particular praise, either. Impressive engines and safety features were the C-Class attributes that owners appreciate most warmly.

As a brand, Mercedes finished a disappointing 20th out of 26 brands in the survey.

Safety

Euro NCAP crash-tested the C-Class Cabriolet in 2017 and awarded it the full five stars. The car scored 89% in the adult occupant protection category, 79% for child occupant protection, 66% in the pedestrian category and 53% for safety assist.

There’s loads of standard safety equipment, including everything you’d expect such as stability control, anti-lock brakes, a host of airbags, ISOFIX child car seat mounting points for the rear seats and tyre pressure monitoring. There’s also automatic braking if the car detects an imminent collision, a pop-up bonnet to help improve pedestrian impact scores and a system for detecting drowsiness.

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Richard is a former editor of Carbuyer, as well as sister site DrivingElectric.com, and he's now Deputy Editor at Auto Express. Having spent a decade working in the automotive industry, he understands exactly what makes new car buyers tick.

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