In-depth reviews

Mercedes CLS owner reviews

"The Mercedes CLS is an attractive, fast and luxurious cruiser but its coupe styling makes it less practical than more traditional saloons"

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17 Dec 2019

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Carbuyer Rating

3.8 out of 5

Owners Rating

5.0 out of 5

Reviews

Owner Reviews

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100%of people would recommend this car to a friend

Common Problems

Review 1 of 2

Tell us what you think about your car?

I bought the shooting brake estate version, as I love the styling and it's a very practical roomy 5-seater and the boot is absolutely huge. The car has now done 122k miles, and reliability has been excellent, with only the rear camera failing (replaced under used warranty). A few times the gear selector has not worked after start up, but it always does on a restart. It's well specified, but I would recommend finding one with memory seats (not standard) as with so much adjustment it can be difficult to get your position back when its moved. The AMG Sport pack gives you sporty styling and the outstanding LED lights which make such a difference on long night time journeys. On the negative side, the ride is very firm and noisy over imperfections, feeling harsh at times. The wheels and tyres are prone to damage on our potholed roads, and the diamond-turned wheels corrode easily, so look after them. Build quality is excellent, with lustrous smooth paint, and hard-wearing leather. The standard fit stereo sounds great, but the bluetooth connection functionality is very basic and the 'infotainment' interface generally leaves a lot to be desired if you are used to modern systems, although the '14 model year cars look much improved. The digital radio is hopeless though.

Would you recommend the car to a friend?

Yes Green thumbs up

Tell us what you think about your car?

I've avoided owning Mercedes in the past, as they've become more commonplace, but the CLS 350 is really something special. Nor am I a fan of automatics, but this car could convert me. Frankly I'm astounded by the old school luxury of it, like Mercs were 50 years ago in terms of the wood and leather, the luxury of the cabin and the smoothness of the ride. It's also among the most beautiful cars I've ever seen, especially from the rear with the coupe/fastback lines. Amazing power available when you want to overtake, together with great economy and sticks to the road like a limpet on the tightest bends.

Would you recommend the car to a friend?

Yes Green thumbs up