Audi A7 Sportback review - Reliability & safety

The Audi A7 isn’t a strong enough seller to have featured on our 2024 Driver Power customer satisfaction survey of the top 50 cars, but Audi as a brand unfortunately performs rather poorly. In the 2024 it came in 27th out of the top 32 manufacturers, and customers don’t particularly like the handling and braking of their Audis and don’t consider them good value for money. It performed best in terms of its smart interiors, though, and owners considered its cars to have spacious rear seats.

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Audi A7 Sportback hatchback reliability

Audi as a brand has a slightly better reputation for reliability than its competitors, with just 21% of owners reporting an issue with their car in the first year. In comparison, 26% of Mercedes, 43% of Jaguar and 36% of Porsche owners reported the same, while BMW was on par with 21% and Lexus was much more reliable, with just 18% of owners reporting an issue.

Safety

While the Audi A7 has proved it's extremely safe in Euro NCAP crash tests, the aim of most of its safety kit is to prevent a collision happening in the first place. To accomplish this, top versions are fitted with no less than five radar sensors, five cameras, 12 ultrasonic sensors and a laser scanner. Start to wander out of your lane on the motorway and the steering will guide you back. Fail to brake for a car or pedestrian, and the A7 can brake automatically as a last resort.