Ford Capri review - Reliability & safety
“Ford and Volkswagen both perform poorly for customer satisfaction, but at least the Capri should be safe”
Of late, Fords have unfortunately performed very badly in our Driver Power customer satisfaction surveys, placing in a lowly 30th out of 32 manufacturers. You might try to counteract that by saying most of the Capri’s underpinnings are supplied by Volkswagen – but that brand doesn’t do much better either, coming in at a disappointing 29th. Things look a little better for Volkswagen Group’s Cupra brand, which came in 18th place – if this is important to you then you might consider the closely-related Cupra Tavascan over the Capri.
We’ve not heard any horror stories with Volkswagen’s EV technology, but 23.4% of its owners reported an issue with their car (not just the EVs) in the first year of ownership, while 20.8% of Ford owners reported the same. The Capri and Explorer were both delayed in the lead up to their launch, with Ford wanting to make sure it ironed out issues before they went on sale, which should ultimately be a good thing.
How safe is the Ford Capri?
The Ford Capri was crash-tested by Euro NCAP in November 2024 and received a full five-star rating. That’s unsurprising, given the fact that the closely-related Volkswagen ID. cars have also received similarly high ratings. It was rated highest in the adult and child occupant protection categories, where it received 89% and 86%, respectively. In the vulnerable road user category it achieved 80%, while it achieved 72% for its safety assistance technology.
There are lots of safety assistance systems as standard, such as adaptive cruise control and lane-keep assist, but you’ll have to go for the optional Driver Assistance package if you want Driver Alert, Lane Centring and active Lane Change Assist, not to mention a 360-degree parking camera.
What is the warranty on the Ford Capri?
Ford’s warranty is hardly competitive in 2024. Its cars are covered for up to three years or 60,000 miles, which is only average by modern standards. In fact, many rival companies now cover their cars for up to five years, or in the case of Kia, seven years or 100,000 miles. Even Toyota will cover its cars for up to 10 years or 100,000 miles, so long as they’re serviced annually via an official dealer. Cupra offers a more comprehensive five-year/90,000-mile warranty, so if you’re debating whether to go for the Cupra Tavascan instead of the Ford Capri, that’s definitely worth weighing up, too.
