Mazda CX-5 SUV - Reliability & safety

The Mazda CX-5 is proving to be a dependable SUV, while its five-star result from Euro NCAP indicates it’s certainly a safe one.

Mazda CX-5 reliability

The Mazda CX-5 came in an impressive ninth place out of the top 75 cars in our 2023 Driver Power customer satisfaction survey. Buyers liked its exterior styling, considered it good value for money and, importantly, it came in seventh place for reliability.

Mazda as a brand came in seventh out of 32 manufacturers, beating rivals Toyota, Nissan and Volkswagen in terms of customer satisfaction. While the CX-5 itself was praised by owners for reliability, 25% of Mazda owners as a whole reported an issue with their car in the first year, which is slightly higher than average.

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Safety

The previous Mazda CX-5 was awarded a five-star rating by the independent crash safety experts Euro NCAP, and this latest model has achieved the same result despite the increased stringency of the latest tests.

With a strong 95% score for adult occupant protection, an 80% child occupant score and a 78% pedestrian impact result, the CX-5 was praised by the testers, who commented it scored maximum points in the tough side pole impact test.

Autonomous emergency braking (AEB) is standard on every CX-5, and this automatically applies the brakes if an obstacle is detected ahead. Euro NCAP found the CX-5’s AEB system “showed good performance, with collisions avoided at all test speeds.” Adaptive cruise control is also standard across the range.

Blind-spot monitoring and lane-keeping assistance is also standard, making motorway driving more relaxing. An option for Sport versions, and standard for GT Sport, there's also technology that scans the area behind the CX-5 when it’s being reversed, automatically applying the brakes if an obstacle is detected.