Skip advert
Advertisement

Volkswagen Touran MPV - Reliability & safety

The new Volkswagen Touran should be both reliable and safe

Carbuyer Rating

4.1 out of 5

Owners Rating

3.3 out of 5

Read owner reviews
Reliability & safety Rating

4.0 out of 5

Reliability and safety have long been Volkswagen brand hallmarks and it should be no different with this new Touran – although some recent customer satisfaction survey scores give cause for concern over reliability. The car boasts plenty of hi-tech safety technology to avoid or reduce the severity of crashes.

Volkswagen Touran reliability

The latest Touran uses many of the same proven mechanical parts as the now-replaced Volkswagen Golf hatchback – and that car was rated 50th out of 75 models on the UK market in the 2020 edition of our Driver Power owner satisfaction survey. Volkswagen as a brand placed 18th out of 29 carmakers in our 2022 survey.

Safety

The Volkswagen Touran is an advanced MPV when it comes to safety technology. It gets nine airbags as well as a raft of safety systems, including automatic post-collision braking and a pre-crash proactive protection system that will tension the seatbelts and close any open windows if it determines an impact is imminent.

Advertisement - Article continues below

Other notable features include adaptive cruise control (which maintains a safe distance from cars in front on the motorway) as well as autonomous emergency braking to avoid rear-end shunts in traffic and rear cross-traffic alert, which helps with reversing out of a parking space or driveway. Lane-keeping assistance is also offered – this will counter-steer if you drift out of your lane on the motorway.

These safety systems aren't too intrusive and can be deactivated easily if you find them more of a distraction than a help while driving.

Independent crash-testing body Euro NCAP gave the VW Touran five out of five stars in 2015 and it also scored 88 and 89% respectively for adult and child occupant protection. However, when it was tested again by Euro NCAP in 2022, its overall score was reduced to four stars, with an Adult Occupant rating of 77%.

Skip advert
Advertisement

Andy is Carbuyer's managing editor, with more than a decade of experience helping consumers find their perfect car. He has an MA in automotive journalism and has tested hundreds of vehicles.

Skip advert
Advertisement

Recommended

Top 10 best people carriers and MPVs 2024
Best MPVs hero
Best cars
2 Jan 2024

Top 10 best people carriers and MPVs 2024

Most Popular

New Jaguar GT teased: upcoming EV looks like no Jag that’s come before
Jaguar Design Vision Concept teaser
News
21 Nov 2024

New Jaguar GT teased: upcoming EV looks like no Jag that’s come before

New Hyundai Ioniq 9: huge SUV unveiled as electric flagship
Hyundai Ioniq 9 front quarter
News
21 Nov 2024

New Hyundai Ioniq 9: huge SUV unveiled as electric flagship

Best new car deals 2024: this week’s best PCP finance offers
Carbuyer best new car deals hero
Deals
25 Nov 2024

Best new car deals 2024: this week’s best PCP finance offers

Tips & advice

View All
Car dashboard warning lights: what does each symbol mean?
Car dashboard symbols and meanings
Tips and advice
21 Oct 2024

Car dashboard warning lights: what does each symbol mean?

Electric car charging stations: public networks, charger types, apps and maps
Charging station
Tips and advice
23 Jul 2024

Electric car charging stations: public networks, charger types, apps and maps

PCP vs HP – which type of car finance is right for you?
PCP vs HP
Tips and advice
17 May 2022

PCP vs HP – which type of car finance is right for you?

Average speed cameras: how do they work?
Average speed cameras: how do they work?
Tips and advice
21 Mar 2024

Average speed cameras: how do they work?

Best cars

View All
Top 10 best car interiors
Peugeot 208 hatchback
Best cars
25 Jun 2021

Top 10 best car interiors

Top 10 best electric cars 2024
Best electric cars
Best cars
16 May 2024

Top 10 best electric cars 2024

Top 10 best cheap-to-run cars 2024
The best cheap-to-run cars 2023
Best cars
2 Jan 2024

Top 10 best cheap-to-run cars 2024

The UK's top 10 fastest hot hatchbacks 2024
Fastest hot hatchbacks hero
Best cars
2 Jan 2024

The UK's top 10 fastest hot hatchbacks 2024