Volkswagen Tiguan review - Reliability & safety

The Volkswagen Tiguan is too new to feature in our latest Driver Power customer satisfaction survey, but it uses some tried and tested engines used in the outgoing model. The previous generation Tiguan finished in 45th place out of the top 50 cars in our 2024 Driver Power survey, while it came 38th in the quality and reliability category. This is quite a way behind the scores of the top SUVs, with the Toyota RAV4 leading the pack in fourth place, followed by the Mazda CX-5 and Citroen C5 Aircross in seventh and ninth.

As a brand, Volkswagen struggled in the most recent 2024 survey, coming in a disappointing 29th place out of 32 car manufacturers overall – that’s behind all its Volkswagen Group sister brands. A middling  23% of Volkswagen owners reported an issue with their car in the first year, though it’s worth noting this is 3% less than the year before.

How safe is the Volkswagen Tiguan?

The Volkswagen Tiguan was crash-tested by Euro NCAP in May 2024 and received the full five-star rating. It impressed across all areas, but particularly in its protection for child occupants and vulnerable road users, where it achieved 88% and 84%, respectively. It achieved 78% for its suite of safety assistance tech, too.

What are the Volkswagen Tiguan service intervals?

Volkswagen recommends its new cars get a service inspection and oil service at 9,300 miles or when it’s 12 months old, whichever comes first. This 9,300-mile/12-month service cycle continues until the car is three years old, after which point the brand recommends a service every 10,000 miles or 12 months.

What is the warranty on the Volkswagen Tiguan?

Volkswagen offers a fair standard three-year warranty, with the Tiguan covered for up to an unlimited mileage in the first two years, or up to 60,000 miles in the third year. This is about the minimum new cars are sold with in the UK, with rivals from the likes of Hyundai and Kia getting five and seven years of standard cover respectively.