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Volvo XC60 review - Interior & comfort

Stunning materials and design set the Volvo XC60 interior apart in the class

Carbuyer Rating

4.2 out of 5

Owners Rating

2.8 out of 5

Read owner reviews
Interior & comfort Rating

4.5 out of 5

The Volvo XC60 feels like a premium product as soon as you hop inside, with upmarket materials and finishes. However, this is a fast-moving class, and the XC60 is now starting to feel behind the curve when it comes to its infotainment setup. While it looked impressive when it was new, even Volvo’s nine-inch portrait touchscreen is starting to look rather dainty compared to the expansive wide-screen setups found in many rivals like the BMW X3 and Mercedes GLC.

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Comfort is a highlight, though, with excellent refinement, ride quality and seats ensuring you’ll get out of the Volvo feeling refreshed. While it might not be very sporty to drive, the range-topping air suspension does smooth out bumps even with large alloy wheels fitted, and the diesel engine we tried was barely audible at cruising speeds.

There were a few upgrades for the mid-2021 facelift, including a vegan artificial leather steering wheel and a touch-sensitive panel to control the sunroof, when fitted. A wireless smartphone charging pad was integrated nicely into the centre console, hidden under a retractable cover. However, Volvo has also got rid of the physical jog wheel for selecting your driving mode, so it can be a bit of a pain to keep using the touchscreen. This is particularly the case in the Recharge models, where you may want to switch between modes quite frequently to make the most out of the charge in the battery.

Volvo XC60 dashboard

After Tesla pioneered the portrait-orientated infotainment screen, Volvo introduced its Sensus system with the XC90 and this was upgraded in 2021 to run on the Android-based software first seen in the Polestar 2.

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The nine-inch touchscreen is clear and controls almost every aspect of the car, from the sat nav to the stereo and climate control, but as mentioned above, it’s starting to feel on the small side, and some menu items are quite fiddly to press on the move. The climate control has permanent icons at the bottom of the screen, but these are also quite frustrating to operate while on the move. Voice commands powered by Google Assistant work well, and mean you rarely have to take your eyes off the road. Navigation is taken care of by Google Maps, with familiar and easy-to-read mapping and traffic information.

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Because of the lower driving position, you feel closer to the dashboard than in the XC90, and every material is of fantastic quality. Volvo has also done a great job of putting every physical control exactly where you expect it, taking some of the stress out of driving.

Equipment

Even the standard XC60 Core model is packed with equipment, with all the basics like 18-inch alloy wheels, heated front seats, wireless smartphone charging, Bluetooth connectivity, sat-nav, cruise control and climate control ticked off, along with items such as powered tailgate and TFT digital instrument gauge that you might not expect to be standard. For 2021, this 12.3-inch display also has updated graphics.

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The Plus trim makes the XC60 even more luxurious, adding larger 19-inch alloys, a heated windscreen, four-zone climate control, a 360-degree surround-view parking camera, heated rear seats and a premium Harman Kardon stereo system. The Plus spec also adds ambient lighting in the door panels, a heated steering wheel and Volvo’s Pilot Assist driver assistance system with adaptive cruise control.

Step up to the Ultra trim and the XC60 gets even more standard features, with 20-inch alloy wheels, adaptive air suspension, a headlight cleaning system, a panoramic glass sunroof and tinted windows. Inside, Nappa leather interior trim, ‘Driftwood’ contrasting inlays, a head-up display and powered front seats with memory function are fitted.

Ultra trim can be specced with additional design themes. The Dark theme adds high-gloss black styling accents to the front grille, window surrounds, door mirrors and roof rails. Opting for the Bright theme adds a chrome finish to the same items.

Options

Volvo offers several options for the XC60 depending on the trim level. These include a useful retractable tow bar for £1,400, and upgraded 21- and 22-inch alloy wheels ranging from £750 to £1,500. For an extra £300, buyers can spec an integrated child seat fitting, and rear tinted windows are priced at around £400. For those that want the added security of a spare wheel, a temporary space saver can be added for an extra £150.

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Andy is Carbuyer's managing editor, with more than a decade of experience helping consumers find their perfect car. He has an MA in automotive journalism and has tested hundreds of vehicles.

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